Time to SLA for Jira Knowledge Base FAQ This page is about Time to SLA for Jira Server users. How can I configure an SLA to end the next business day? How can I configure an SLA to show how many SLAs are met/exceed until issue is resolved? How can I configure Time to First Response and Time to Resolution SLAs? How can I create a shared SLA Goal (Uptime SLA)? How can I define an SLA for comments between customers and support team? How can I integrate Time to SLA with eazyBI? How can I keep old SLA data whilst changing SLA definitions? How can I migrate SLA data from one instance (on-premise) to another (on-premise)? How can I reorder SLAs shown in the SLA Panel or Time to SLA Custom Field? How can I send custom SLA notifications to Slack? How can I use different SLA calendars based on custom field value?