Import your SLAs and Calendars from JSM

  1. Click on Time to SLA in the header menu to see the TTS menu.
  2. Go to Import/Export.
  3. Click Import JSM SLAs.
  4. Select the SLAs that you want to import.
  5. Click Next.
  6. Create a new calendar for your calendars or select one of the existing ones.
  7. Wait for the import process.
  8. See the import results.