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Reopened user is the user who change issue's resolution field from a value to EMPTY.


To create a First/Last Resolution user custom field 

  • Navigate to JIRA Admin > Add-ons > Enhancer Plugin Menu > Custom Field Configuration and switch to User tab.
  • Click on  button.
  • Fill the dialog 

    • Pick JEP - First Reopened User or JEP - Last Reopened User in custom field drop down.
    • Give a name to the custom field
  • And click Add Custom Field button. That's it.

This custom field can be used to sort or search in issue navigator.

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