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See our new SLA success/fail rates gadget document in which we describe each step to add it.

You should also visit get reports and gadgets document to learn about all gadgets of Time to SLA.

SLA Success/Fail Rates Chart Gadget Displays success and fail rates of selected SLAs as a stacked bar chart 

  • Project or Saved Filter filters issues
  • SLA(s) select SLA(s) to see as a bar in y-axis
  • Include progressing SLAs? to include SLAs that are not completed yet
  • Custom gadget title is the custom title that will be displayed on top of gadget, if left blank, "TTS - SLA Success/Fail Rates Chart" will be displayed
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