No data is collected during the use of the Time to SLA Plugin, and nothing will be shared with third parties.
If you find a security issue, then please raise a ticket in our customer portal.
Data storage and location
The Time to SLA Plugin for Jira stores add-on settings and your issue SLA data in your Jira database do not store any sensitive information.
The plugin also does not store any data in the browser's cache.
Plugin settings are backed-up with Jira database.
Account removal and data retention
If you want to remove all data in the plugin, after uninstalling, drop tables starting with name AO_C5D949.