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You can schedule periodic tasks witin Time to SLA using cron expressions.


On this page, you will learn how to schedule:

  • Time to SLA Plugin Asynchronous SLA Calculation Task.
  • Time to SLA Plugin SLA Notifier.
  • Time to SLA Plugin SLA Notification Archiver Scheduled Task.
  • Time to SLA Plugin SLA Notifier Log Cleaner.
  • Time to SLA Plugin Asynchronous SLA Calculation Task: executes asynchronous SLA calculations.

  • Time to SLA Plugin SLA Notifier Sender: delivers SLA notifiers ready to be sent.

  • Time to SLA Plugin SLA Notification Archiver: archives successful or obsolete SLA notifiers.

  • Time to SLA Plugin SLA Notifier Log Cleaner: cleans up old SLA notifier logs from the database.

1. Log into your Jira account.

2. Click on Time to SLA in the header menu to see the TTS menu.

3. Go to Settings.

4. The Settings page will appear.

5. Click on the Scheduled Tasks tab.

6. Enter cron expressions for the task that you want to schedule.

7. Click Change.

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