Page tree
Skip to end of metadata
Go to start of metadata

Time to SLA enables you to set advanced configurations to further personalize the app to your ways of working.


On this page, you will learn how to set:

  • A JQL Rows Limit.
  • A recurring notifier limit.
  • The number of threads that will execute SLA calculation.

Advanced configuration

1. Log into your Jira account.

2. Click on Time to SLA in the header menu to see the TTS menu.

3. Go to Settings.

4. The Settings page will appear.

5. Click on the Advanced Configuration tab.

6. Enter a JQL Rows Limit to set the maximum number of issues that will return when using TTS JQLs.

7. Enter a Recurring Notifier Limit to set the maximum number of recurring notifiers that will be sent after the first notification.

8. Enter a Regeneration Concurrency to set the number of threads that will execute SLA calculation.

9. Click Save.

Search

Install

Get Started

Create Your SLA

Track Your SLAs

Get Handy Reports & Gadgets

SLA Search

Settings

Permissions

Export & Import Your SLAs

Knowledge Base

Time to SLA Privacy Policy

Where is the EULA?

Archive