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SLA Working Duration Analysis gadget displays working duration of SLAs. It displays "Average Duration" , "Minimum Duration" and "Maximum Duration".


  • Project or Saved Filter Select which project/or filter will be considered to get issues
  • SLA(s) Select which SLA definitions will be considered
  • Custom gadget title is the custom title that will be displayed on top of gadget, if left blank, "TTS - Periodic Met vs Exceeded Issue" will be displayed
  • Average Duration Select to show average duration of the SLA.
  • Minimum Duration Select to show minimum duration of the SLA.
  • Maximum Duration Select to show maximum duration of the SLA.
  • Time Format Select time format of the table.


At least one type of duration should be selected for this gadget to work.

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