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Time to SLA plugin supports all JIRA applications (Core, Software, Service Desk).

  1. Log into your JIRA instance as an admin.
  2. Click the admin dropdown and choose Atlassian Marketplace
    The Manage add-ons screen loads.
  3. Click Find new add-ons from the left-hand side of the page.
  4. Locate Time to SLA via search. 
    The appropriate add-on version appears in the search results.

  5. Click Try free to begin a new trial or Buy now to purchase a license for Time to SLA
    You're prompted to log into my, Time to SLA begins to download.
  6. Enter your information and click Generate license when redirected to MyAtlassian.
  7. Click Apply license.
    If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.
To find older Time to SLA versions compatible with your instance, you can look through our version history page.
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