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Under General tab, you can customize time format, change overview tab's visibility, SLA Panel's visibility and issue menu (Time to SLA menu in ops-bar) by JQL.

Moreover, you can make system-wide changes to SLA status labels and enable translate strings option to translate these labels.

 

Warning

If you change these texts, do not forget to re-index JIRA before using these fields in JQL conditions.

However, we strongly recommend to use our JQL Functions to get more accurate results.

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