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Displays time passed from creation date till the resolution date of the issue.Similar to JIRA's built-in resolution time gadget, but with working calendar, average time grouped by week/month, and a couple of additional features.

To add and configure Resolution time gadget to your favourite dashboard, simply,

  • Click on Add Gadget button on the dashboard
  • Type Resolution to the search box and click on Add gadget near JEP -  Resolution Time Bar Chart
  • Configure the gadget and click on Save button.

      • Select your favorite project or filter
      • Time Interval which can be issue (displays each issue), Daily, Weekly, Monthly, Yearly to group response times and calculate the average
      • Resolution time custom field that is already defined (See Resolution Time custom field)
      • Days previously for filtering issues by creation date relative to today
      • You can give Custom gadget title to see in your dashboard.
      • If you want to automatically refresh the gadget results, select appropriate Refresh Interval
    • Here is a sample view of the gadget.
    • Each bar is clickable, and when clicked they navigate to issue navigator.

 

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