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Displays averaged time (weekly or monthly) between transitions (e.g Time Between In Progress - Resolved). 

To add and configure Time between gadget to your favorite dashboard, simply,

  • Click on Add Gadget button on the dashboard
  • Type JEP - Averaged to the search box and click on Add gadget near JEP - Averaged Time Between Bar Chart
  • Configure the gadget and click on Save button.

    • Select your favorite project or filter
    • Select Time Between custom fields that you defined before
    • Days previously for filtering issues by creation date relative to today
    • Time interval can be seconds, minutes, hours or dates to scale values in y-axis.
    • You can give Custom gadget title to see in your dashboard.
  • Here is a sample view of the gadget.


You can see the number of issues, total duration and average duration belongs to each SLA by simply hovering your pointer on its bar. 

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